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We undertake our statutory duties to promote Turkish culture and tourism under the brand "GoTurkey".
This Policy explains the type of information that we may collect, how it is used and with whom the data is shared.
We reserve the right to make changes to this Policy at any time. Your continued use of our products, applications, services and websites that are subject to this Policy will signify your acceptance of all changes to this Policy.
The type of personal information that GoTurkey collects may include your name, contact details, your views and opinions about GoTurkey services. For example, if you register our website to plan a trip to Turkey, we may use your name and e-mail address to send you necessary information. If you use this website, information is recorded about your visit for web personalisation, research and statistical and reporting purposes as well as to allow us to improve the website, product and services.
Whenever you interact with us, you may be asked to provide us with necessary information. For example:
If you use any of our social network pages or applications or you use one services that allow interaction with social networks, we may receive information relating to your social network accounts:
In order to improve and provide a better user experience, some of our websites, applications and services provide us with information about your use of them, including:
1. How the personal information that you provide to us or we collect is used:
We may use information for the following purposes:
2. Sharing personal information about you
In general, we do not share or disclose information about you to third parties without your consent unless GoTurkey is required to or authorised by laws.
We may use other third party service providers including data analytics providers who process information on our behalf, consultants, marketing agencies, Professional advisers, Ministries or business partners with whom GoTurkey has a formal relationship with.
Our service providers are required to only process data in line with this Policy.
If you request or agree to receive information or newsletters from one of our business partners, we may provide that third party with your details so that they can contact you and/or respond to your request.
We may use and/or disclose information about you to:
(i) Government bodies and law enforcement agencies to prevent fraud, to comply with applicable laws, regulations and court orders and to comply with valid legal information requests from such bodies
(ii) Third parties (including professional advisors) to enforce or defend our legal rights or the terms and conditions of any of our websites, products or services
(iii) A third party purchaser or seller, and its and our professional advisors, in connection with a corporate event such as a reorganisation, merger, business acquisition or insolvency situation
We prepare anonymous data for a number of purposes. The information may be shared with our partners, advertisers, media and public as you cannot be identified from this information.
3. International transfers of your information
GoTurkey’s management is conducted under Republic of Turkey Ministry of Culture and Tourism and is based in Ankara, Turkey. We have an international network of offices for promoting the development of tourism to and within Turkey and encouraging people to visit Turkey. We may disclose your personal information internationally as part of our marketing functions.
4. Marketing communications
When you provide us with contact details, you may be given the opportunity to opt-in to receiving various newsletters and other communications from us.
You can change your marketing communication preferences at any time.
If you use more than one e-mail address to shop with us or contact us on, you will need to unsubscribe separately for each email address.
Please note that we may send you important information about our products and services that you are using or have used including essential software updates, changes to applicable terms and conditions and/or other communications or notifications as may be required to fulfil our legal and contractual obligations to provide warranty or after sales repair services.
5. Security of your personal information
Although we take security of personal information seriously and have implemented physical and electronic security measures to protect your personal information from unauthorized access, use, disclosure etc. we can’t guarantee that it will never occur.
Steps taken to protect your information:
Cookies (small files that may be placed on your hard disk for recordkeeping), are used to track information of your visits to and between sites. Cookies allow us to customise your experience to better match your interests and preferences, or to simply facilitate your signing in to use the services.
If you block or erase cookies, we may not be able to restore any preferences or customisation settings you have previously specified, and our ability to personalise your online experience would be limited.
GoTurkey has relationships with other suppliers, these suppliers may also set their own cookies during your visit to show you different products or services.
By continuing to use the website, you are consenting to their use.
Our websites use "cookies", to collect information about the use of our websites and email communications.
Our cookies do not store personally identifiable details such as your name, address, telephone number or payment information. The cookies are simply used to record the areas of the site that you visit and for how long. This helps us to determine what makes our website more accessible to users and also to improve the quality of the website.
If you would like to disable cookies, you can set your browser accordingly from the menu bar. Please be aware that cookies helps us personalise and improve our service to you.
7. Links to third party sites
Some of our websites may contain links to other third party websites that are not operated by us. We are not responsible for the content, security or privacy practices of those third party websites. Please view the privacy and cookie policies displayed on those third party websites.